Terms & Conditions

1 Privacy policy

Our privacy policy, which sets out how we will use your information, can be found on the Privacy policy & security page. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

2 Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. The Display Centre (UK) Ltd will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

3 Intellectual property, software and content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of The Display Centre (UK) Ltd or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by The Display Centre (UK) Ltd and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by The Display Centre (UK) Ltd or its licensors.

4 Accessibility

The Display Centre (UK) Ltd makes all reasonable efforts to comply with the UK Disability Discrimination Act 2005 and firmly believe it makes for good all round usability. We strive for level A compliance with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0. Please contact us if you have any problems using this Website.

5 Terms of Sale

The following are terms of a legal agreement between you and The Display Centre (UK) Ltd. By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations.

a) Our Contract

These Terms and Conditions govern the supply of goods sold by The Display Centre (UK) Ltd (No. 5026963) to the customer named on the order form provided on our website or in our catalogue. Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. Our acceptance of your order by delivery of the goods constitutes a legally binding contract between us on these terms.

When you place an order to purchase a product from us we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us either when we confirm to you that we’ve dispatched that product to you or when the goods are actually despatched. That acceptance will be deemed complete. Any products on the same order which we have not confirmed to have been dispatched do not form part of that contract.

b) Price & Payment

The price payable for the goods you order is as set out on our website at the time you place your order, plus any charges for carriage as set out in the order form.

Unless you have a credit account, we must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage, before your order can be accepted unless we have agreed otherwise in advance in writing.

If you have a credit account, payment shall be made in full at the end of the month following the date of invoice. Time shall be of the essence for payment. We may revoke credit if you fail to make payment when due. If payment is not made when due, interest is payable at the rate of 3 per cent over Bank Of Scotlands then current base rate on the amount outstanding from the due date for payment until receipt by us of the full amount (including any accrued interest) whether before or after judgement, together with any reasonable legal or other recovery costs.

c) Delivery & Title

Unless you collect the goods from us, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery. Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.

d) Availability

While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.

e) Cancellation & Returns

You may cancel your order by giving us notice of cancellation within 7 days of the date of collection or delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the order form.

If the cancellation is due to your change of mind, the goods must be returned to us in as new condition and in the original packaging at your cost. Items brought-in specially for a customer cannot normally be returned. Returns which fall outside the Distance Selling Regulations may be liable to a 15% handling charge.

If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation and, in any event, within 48 hours of delivery. In this case we will meet the cost of return but we ask that you allow us to nominate the carrier.

f) Liability

If you have notified us of a problem with the goods, we will (subject to clause 4) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.

g) Limited Companies – Guarantee

Those ordering on behalf of limited companies do so as guarantor and irrevocably undertake to guarantee the payment of all monies owing to us by the relevant limited company if we believe that the limited company cannot meet its obligations. If the limited company goes into receivership, liquidation or administration the guarantor will pay to the receiver, liquidator or administrator, as the case may be, such sum as will enable him to pay all monies owed to us by the limited company.

h) Termination

We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.

i) Force Majeure

We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).

j) General

If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.

This contract shall be governed by and interpreted in accordance with English law.

All descriptions, sizes, colours, capacities, weights & dimensions are for guidance only and may change as a result of ongoing improvement.

Our carrier will need the customer to help with the unloading of some items (eg counters and slat panels).

All times and dates relating to delivery of goods are best estimates only and we cannot be liable for the impact of any delays.

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